FAQs
Can I adjust my subscription?
If you have any questions about your subscription, please reach out and we'll help you make adjustments.
Are your treats smoked, or just smoke flavored?
We *actually* slow-smoke these dog snacks. And we've found that dogs can tell the difference. Nothing smells better than smoked meats, am I right?
Single ingredient? No preservatives? That can't be right...?
Spices and preservatives are generally not good for dogs, so we cut them out. The only flavor dogs care about is the meat.
Do you ship outside the United States?
Currently, we only ship within the United States.
Do these snacks make a good training treat?
Yes! These treats receive Harvey's undivided attention, and he loves getting a piece as a reward.
My dog didn't care for it... can I get a refund?
We're bummed your dog friend didn't like our snacks. Yes, you can absolutely get a refund. Just send us a message and we'll take care of you.
Do I need to refrigerate these treats?
Yes, please refrigerate and use within 30 days for optimal freshness. Our single-ingredient products do not include preservatives, so refrigeration is highly recommended.