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Privacy Policy

We care about your privacy and are committed to being transparent about how we collect and use your information.

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What We Collect

 

When you interact with our site, we may collect:

 

  • Contact details (such as name, email address, phone number, and shipping address)

  • Purchase and order history

  • Messages, reviews, and feedback you share with us

 

We also automatically collect some basic website usage data, including:

 

  • Your IP address

  • Device and browser information

  • Pages visited, time spent on the site, and how you navigate

 

We do not store full credit card or payment details. We use secure third-party payment providers to process all transactions, including recurring subscription payments.

 

 

How We Collect It

 

We collect information when you:

 

  • Place an order

  • Fill out a form or contact us 

  • Browse or interact with our website (including through cookies)

 

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How We Use Your Information

 

We use your information to:

 

  1. Process and deliver your orders

  2. Provide customer support

  3. Send order updates and occasional promotions 

  4. Improve our website and products

  5. Track product batches to maintain quality and safety

  6. Meet legal and regulatory requirements

 

 

How Your Information is Stored

 

Our website is hosted on the Wix platform, which securely stores your data on protected servers.

 

Payments are processed through PCI-compliant providers, meaning your payment information is handled securely and not stored on our servers.

 

 

When We Share Your Information


We never sell your personal information.

 

We only share information when necessary to operate our business, including:

 

  • Our website and hosting provider (Wix)

  • Payment processors that securely handle transactions

  • Service providers that help with order fulfillment or support

 

These partners only receive the information necessary to perform their functions and are required to protect your data.

 

 

How Long We Keep Your Data

 

We keep your information only as long as necessary to:

 

  • Fulfill orders and support your account

  • Maintain business and financial records

  • Meet legal obligations

 

You can request access to or deletion of your data at any time. 

 

 

How We Communicate With You

 

We may contact you via email to:

 

  • Notify you about your account or order

  • Respond to questions or requests

  • Request feedback

  • Share updates or promotions

  • Resolve issues if they arise

 

 

How We Use Cookies

 

Our website uses cookies and similar technologies provided by our platform, Wix, to ensure the site functions properly and securely.

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These cookies are considered essential, meaning they are necessary for core functionality such as:

  • Enabling page navigation

  • Processing orders and transactions

  • Maintaining security and preventing fraud

  • Supporting basic site performance

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You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect how the website functions.

 

 

How You Can Withdraw Your Consent

 

If you no longer want us to process your data, please contact us.

 

 

Your Choices

 

You can:

 

  • Request access to your data

  • Ask us to update or correct your information

  • Request deletion of your data

  • Opt out of marketing communications

 

To make a request, please contact us

 

 

Children’s Privacy

 

Our products and services are not intended for children under 13, and we do not knowingly collect their information.

 

 

Updates to This Policy

 

We may update this policy from time to time. Any changes will be posted here.

 

 

Contact Us

 

If you have questions or requests related to your data, please contact us.

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